Appointment Policy

APPOINTMENTS

You can make your appointment online, on the phone, or in person. Many appointments are made months in advance and so to ensure that our clients remember their appointments, we call a day or two in advance to confirm them.

NON REFUNDABLE DEPOSIT:

A nonrefundable deposit is required when appointments are made. The total price is $54.44 including tax. This deposit will be deducted from the total price of service upon completion. Please note that if we cannot reach you to confirm your appointment, we will proceed to cancel it to serve another client on our waiting list.

PUNCTUALITY:

In order to provide a personalized service that exceeds your expectations, punctuality is important at Miss Rizos Salon. For this reason, please arrive 10 minutes before your appointment.

LATE POLICY:

We understand that emergencies happen and do offer a 15-minute grace period, however, after the 15 minutes your appointment will be automatically canceled and you will not be able to use the nonrefundable deposit for your next visit. We do this in order to be on time for our following appointments and ensure that our staff is booked efficiently.

CANCELLATION POLICY:

If for any reason you need to cancel your service, please do so 48 hours before the time of your appointment. You can cancel online, by calling us at 646-882-0400 or emailing us at salonnyc@missrizos.com.

Deposits are non-refundable. “Canceled less than 48 hours before” or “No Show” appointments paid in full will only receive a partial refund. If a client “no shows” to their appointment with no communication, we reserve the right to charge 100% of the service missed in the next visit.

OUR SERVICES

HAIRCUTS

We are currently offering both Dry or Wet haircuts. For Dry cuts, please arrive with your hair dry and detangled with little to no product. We’ll complete the consultation and cut first and then proceed to the styling portion. For wet cuts, there is no need to prepare beforehand. Your hair will be washed, cut, and then styled.

DETANGLING

Please make sure there are no braids, locs, or twists in the hair before your appointment. extremely tangled hair will have an additional $27.22 detangling fee depending on how long it takes.

We want to make sure our clients are 100% happy with our services, however, if you have any concerns, we will gladly adjust and fine-tune any haircuts you receive within 2 weeks of the original service. Please send us an email to salonnyc@missrizos.com and include your phone number. We will get back to you as soon as possible.

PAYMENT

We accept cash and all major credit cards. Tax and gratuities are not included in the service price. Gratuity is graciously accepted in cash only. You can place cash in an envelope with the stylist’s or assistant’s name at the reception.

SERVICES FOR CHILDREN

Our clients are very important to us, especially young children. If we begin the service for your child and they become uncomfortable and upset, we will have to stop the service completely. It is a hazard to handle scissors around a noticeably irritable child. We do not wish to make the experience traumatizing for any child or parent. Please be mindful when booking the appointment and ensuring that your child is ready to have someone cut their hair. We want them to remember the service as enjoyable as possible.

GUEST POLICY

For your full comfort and that of the other clients in our space, we enforce a no guest policy. Our space is really small and we want to make sure that we can comfortably accommodate you and our guests who are waiting for their appointments. There are lots of restaurants around our salon where family and friends can hang out while you finish your appointment.

Please note that we are located at 1604 Saint Nicholas Ave, New York, New York 10040.

If you have any concerns regarding our location, products, and services please let us know to assist you. Thank you in advance for using our services and helping us change the world one curl at a time.